It's either you're here from Automatic Transcripts, or you're here because you went exploring. We offer the ability for manual transcripts, although I must mention they only exist for 3 days at a time, before removing themselves. Automatic transcripts are kept forever unless the email gets deleted, or the channel gets deleted.
Manual Transcripts load up a website which displays the .html file for you, to do this the ticket first needs to be closed, and you need to run your transcript command. By default this is -transcript (id)
Please also note you need to include the ticket ID, so -transcript 15, -transcript 22
The below message would be sent:

If you haven't yet looked at Automatic transcripts, please check them out!
