It's either you're here from Automatic Transcripts, or you're here because you went exploring. We offer the ability for manual transcripts, although I must mention they only exist for 3 days at a time, before removing themselves. Automatic transcripts are kept forever unless the email gets deleted, or the channel gets deleted.
Manual Transcripts load up a website which displays the .html file for you, to do this the ticket first needs to be closed, and you need to run your transcript command. By default this is
Please also note you need to include the ticket ID, so -transcript 15, -transcript 22
The below message would be sent:
If you haven't yet looked at Automatic transcripts, please check them out!