We support account credit for people who wish to use PayPal (we don't support PayPal subscriptions, and only Account Credit). If you do have any account credit, and a subscription setup with a card stored with Stripe we will take from the Account Credit before charging your card.

How do I purchase supreme or premium?

Once your guild is redeemed, and you are looking at purchasing premium or supreme to extend our bots capabilities for your server. You can start by going to: https://panel.parent.gg/ and clicking "Upgrade Bot" as shown in the below image.

Our cart page is for the whole of Parent.gg's services and not a sole bot, therefore you will see the ability to purchase for each bot, and not only for a selected bot.

For the first bot you are subscribed too, it will cost 4$ for Premium, any additional bot will add a 2$ monthly increase to your subscription. This way, two bots with premium on your server will cost 6$ and not 8$.

What is Supreme?

Supreme gives you the ability to have a custom edition of any of the bot range we offer, and our other bots (coming soon), giving you the ability to have your own bot icon, username and playing status. Providing you a bot which doesn't look like ours, and runs under your own bot user.

What is Premium?

Premium gives you all the added benefits we have displayed for each bot:

What does Helper.gg actually do?Helper.gg is a highly robust support integration that can be used to streamlinecommunication between a staff team and their user base, and we have manyfeatures that set us apart outside of simply creating tickets. All of our corefeatures are included with the baseā€¦

Paying with PayPal (Account Credit)

We no longer support Subscriptions via PayPal, and moved over to Stripe for Subscriptions, although we do offer account credit which can be paid into with PayPal. All you need to do is click "Add" at the top right as seen in the above image, and type the amount you wish to add. Once added we will take from the account credit on a month by month basis. Please keep an eye on this, as if you forget you may run out of Premium/Supreme!

Paying with Stripe (Subscription)

Wish to have automatic payments so you don't need to worry about toping up with Account Credit? We support subscriptions with Stripe, and will automatically charge the card details on a month-by-month basis. Don't worry, we don't know the card details as Stripe deal with this so there isn't no worry about us storing your card details on our system.

If you happen to have Account Credit, this will be used before we attempt to charge your account.

Is there a grace period in-case my Premium/Supreme (or card) gets declined?

Yes! Don't worry we won't just reset your premium/supreme if your account credit runs out, or the card payment fails. We will give you a grace period please see below:

Day 1: Attempt payment, if failed send an email.
Day 2: Attempt payment, if failed send an email and subscription is cancelled.
Day 3: Nothing
Day 4: Send an email advising if payment is not made premium/supreme variables will be reset.
Day 5: Send an email advising premium/supreme variables have been reset.

Did you say Voting?

Can we start by mentioning that by voting you're helping the bot grow, which is highly appreciated, although if you feel like supporting the Founders/Developers (and our wonderful staff team) please consider purchasing it.

You can only vote for Premium, and not for Supreme, to get started with voting, run 'h!votes' within your Discord Server (once you have our bot in your guild obviously) where you will be presented with an vote link, and told how to vote!

Thank you for considering using Parent.gg, and our services as your one-stop bot.