Documentation for Helper.gg and Moderation.gg

API Integrations

What are Integrations, and what can you do with them? Essentially, we now allow the ability for you to create variables, when the variables are used they either send a GET or a POST request. This returns a set of data, which then gets put into an embed, message, ticket

Helper.gg vs Ticket Tool

What is Helper.gg, and what is Ticket Tool? Both of these bots are Discord Ticket Bots, providing businesses/guilds the functionality to create tickets to assist their clients with problems, similar to a live chat functionality you often find but within Discord itself. Ticket Tool being a large competitor

AI (Artificial Intelligence) in Tickets

You're probably reading this and going, what? AI in Helper.gg? How's this possible? We introduced AI into Helper.gg. How are we using AI? When someone makes a ticket you can now have the bot automatically respond for you based on the documentation you give

External URL's in Ticket Embeds

So we now support the ability for Supreme users to add external URL's to their Ticket Embeds. This can be done on the panel under https://panel.parent.gg/ - once you're logged in, click "Tickets & Embeds". Then find the related embed you

How to edit Logo and CSS on Custom Transcript Website

Prior to reading this guide I would recommend you read our guide on how to setup your custom Transcript Website. In order to edit the CSS and the Logo of the transcript website that is custom to your supreme instance, you need to go to our panel. Parent.gg -

Documentation for Helper.gg and Moderation.gg © 2026